{"id":28109,"date":"2024-07-14T11:03:59","date_gmt":"2024-07-14T11:03:59","guid":{"rendered":"https:\/\/camelia.co.ma\/?page_id=28109"},"modified":"2024-07-31T21:32:10","modified_gmt":"2024-07-31T21:32:10","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/camelia.co.ma\/en\/returns-and-exchanges\/","title":{"rendered":"Returns and exchanges"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

SHIPMENT \n&\nReturn Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Before shipment<\/b><\/h3>

Your packages are carefully packaged before shipping. Please check the conformity of your order with delivery before accepting it. We only manage order returns of complete products.<\/span><\/p>

\u00a0<\/span><\/p>

Accumulation of orders<\/b><\/h2>

We cannot group several orders placed separately. We recommend placing only one order at a time to avoid multiplying delivery costs.<\/span><\/p>

\u00a0<\/span><\/p>

Cancellation<\/b><\/h3>

To ensure the shortest possible delivery times, we prepare your order as soon as possible after it is validated on the site. Once an order is validated, no modifications or cancellations can be made.<\/span><\/p>

\u00a0<\/span><\/p>

Incorrect item<\/span><\/strong><\/h2>

\u00a0If you have received an incorrect item, send an email to our customer service mentioning:<\/span><\/p>

  1. Order number<\/li>
  2. The name of the article<\/li>
  3. A photo of the article<\/li><\/ol>

    We exchange your product as soon as possible (24-72 hours).<\/p>

    \u00a0<\/p>

    Delivery time<\/b><\/h3>

    Your orders are delivered within 24 to 72 working hours from the date of shipment.<\/span><\/p>

    \u00a0<\/span><\/p>

    Invoicing<\/b><\/h3>

    We will send you a pdf copy of your invoice by email. You should receive it shortly after the email informing you of the shipment of your package.<\/span><\/p>

    \u00a0<\/span><\/p>

    Payment on delivery<\/b><\/h3>

    Delivery will be made with payment upon receipt of your package.<\/span><\/p>

    \u00a0<\/span><\/p>

    Payment by credit card.<\/b><\/h3>

    Delivery by VISA card payment,\u00a0MASTERCARD.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    SHIPMENT & Return Policy Before shipment Your packages are carefully packaged before shipping. Please check the conformity of your order<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28109","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/pages\/28109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/comments?post=28109"}],"version-history":[{"count":0,"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/pages\/28109\/revisions"}],"wp:attachment":[{"href":"https:\/\/camelia.co.ma\/en\/wp-json\/wp\/v2\/media?parent=28109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}